Welcome to Mitigata Claims Support
Whether you're facing a personal cyber incident or managing a cyber crisis for your business, Mitigata is your ally in navigating through these challenges. Our comprehensive approach ensures that you have the support, resources, and expertise needed to address and recover from cyber threats swiftly and effectively. Explore our claims services tailored to meet the unique needs of individuals and businesses alike.
How to Report a Cyber Incident
Reporting a cyber incident promptly is crucial for effective mitigation and recovery. Whether for personal or business-related incidents, Mitigata ensures a straightforward reporting process, available 24/7.
Contact Us Immediately
Utilise our 24/7 hotline or online form to report an incident.
Provide Detailed Information
Share all relevant details, including the nature and scope of the incident, affected systems, and any evidence.
Follow Expert Guidance
Our team will guide you through the necessary steps following your report, focusing on swift recovery and protection.
Mitigata Claims Services: Ensuring Resilience and Recovery for Individuals and Businesses
24/7 Availability
Immediate assistance anytime you need it.
Expert Guidance
Navigate through claims with our team of privacy attorneys, forensic specialists, and more.
Prevention and Recovery
Tools and resources to secure your digital footprint post-incident.
Rapid Response
Expert team activation to minimise operational and financial impact.
Comprehensive Support
From breach response to legal guidance, we're with you every step of the way.
Resilience Building
Resources to enhance your cybersecurity posture and resilience.
Things You
Probably Wonder
You can report a cyber incident by calling our 24/7 dedicated hotline or by submitting a claim through our online form available on our website. We recommend providing as much detail as possible about the incident, including the date, time, nature of the incident, and any affected systems or evidence you have.
When reporting a cyber incident, please provide:
- A detailed description of the incident, including date and time.
- The systems, devices, or accounts affected.
- Any evidence of the compromise, such as screenshots, error messages, or log files.
- Your contact information, including the best way to reach you.
- Details of any security measures you had in place at the time of the incident.
- Information about any previous cyber incidents, if applicable.
After you report an incident, our team of experts will assess the situation and contact you for any additional information needed. We will then guide you through the next steps, which may include initiating the claims process, providing advice on mitigating any further risk, and coordinating with necessary third parties to manage the incident effectively.
Yes, your privacy and confidentiality are paramount to us. Any information you provide when reporting a cyber incident will be handled with the utmost care and used solely for the purpose of assisting you in the claims process and incident resolution.
Mitigata assists in recovery by offering comprehensive support tailored to the nature of the incident. This includes but is not limited to:
- Coordinating with forensic experts to investigate and contain the incident.
- Providing legal advice and support if necessary.
- Assisting in communication and PR efforts to manage public impact.
- Offering recommendations and resources to prevent future incidents.
- In cases of financial fraud, working towards the recovery of stolen funds.