E-commerce Client Recovers from Data Breach and Ransomware Attack
Industry
E-commerce
Coverages
- Data Breach Response
- Ransomware Recovery
- Data Restoration
Incident Description
One of Mitigata’s e-commerce clients, utilizing Saara’s EcoReturns and WyseMe plugins on Shopify, experienced a significant data breach due to a misconfigured MongoDB database. Over 25 GB of sensitive data, including customer details and order specifics, was exposed for eight months, leading to a ransomware attack demanding $64000 in bitcoin.
Response and Solution
Mitigata’s emergency response team swiftly intervened. We conducted a thorough forensic investigation, identifying the root cause as a misconfigured database. Our Incident Response team:
- Contained the breach and secured systems.
- Negotiated with attackers and prevented ransom payment.
- Restored lost data using advanced techniques.
- Implemented enhanced security measures to prevent future breaches.
Outcome
Mitigata’s intervention resulted in:
- Full data recovery without significant costs.
- Avoidance of ransom payment.
- Strengthened cybersecurity infrastructure.
Mitigata’s Value Proposition
Mitigata provides real-time monitoring, incident response, and comprehensive cybersecurity insurance to effectively mitigate cyber risks. Our integrated approach ensures quick recovery and minimal disruption for businesses.
To learn more about our services, visit mitigata.com.
