Description
IT Service Management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
While not solely a security product, secure ITSM practices are vital for managing IT-related risks, ensuring changes are implemented securely, and responding to IT-related incidents effectively.
Mitigata helps integrate security into ITSM frameworks, enhancing overall IT governance and support at the best prices.
