Janardhan NOver 23,400 malware attacks and 178 ransomware incidents were recorded in the logistics sector in 2024 alone.
That’s a huge number but here’s the real question: How prepared is your business if a cyberattack hits tomorrow?
The logistics and shipping industry relies heavily on digital systems, from cargo tracking to customer data management. But that also makes it a prime target for cybercriminals. A single attack can bring your entire supply chain to a halt.
Imagine this: a ransomware holding your operations hostage, or worse, an attacker shutting down your logistics software.
Take the infamous NotPetya attack on Maersk in 2017. It shut down operations across 76 ports and cost them millions of dollars. More recently, Nagoya Port in Japan was hit by ransomware in 2023, disrupting car exports for days.
These incidents show how quickly things can go wrong, especially when your supply chain is interconnected across multiple platforms.
Mitgata: Leading Cyber Insurance Service Provider
As a logistics professional, you’re managing complex networks – from warehouse management systems to tracking platforms, driver apps to customer portals. Each connection point is a potential vulnerability. That’s where Mitigata steps in.
We understand logistics operations inside and out. Whether you’re running a freight company, managing warehouses, or coordinating last-mile delivery, we know the cyber risks that keep you awake at night.
Tell us about your fleet size, the technology you rely on, and your operational challenges. We’ll design cyber insurance for the logistics and shipping industry that protects what matters the most.
Why 800+ Companies Trust Mitigata for Cyber Protection
- Mitigata Console Access: Beyond insurance, you get proactive threat management tools. Run phishing tests on your drivers, monitor your digital footprint, and get instant alerts if your data surfaces on criminal networks.
- 24/7 Support: Direct line to cyber experts who understand the urgency of logistics – no waiting, no transfers, just immediate support when systems go down.
- Transparent Pricing: Straightforward costs that fit your operational budget, with no surprises during renewals or claims.
- End-to-End Coverage: From cyber incident response to business interruption, legal costs to customer notification – complete protection for your logistics operation.
- Rapid Claims: Skip the paperwork marathon. Our streamlined claims process gets you back to moving goods and serving customers, not filling forms.
Cyber insurance for logistics and travel, starting at ₹49,000/year*
Mitigata provides exclusive monitoring, 24/7 support, and reliable insurance trusted by 800+ businesses.
Why Logistic Companies Are Prime Targets for Cyber Attacks
Running a logistics business connects you to suppliers, customers, ports, warehouses, and technology systems around the world. While this connectivity keeps goods moving, it also makes you a magnet for cybercriminals. Here are the major security concerns of the logistics or shipping industry:
Supply Chain Attacks:
Your business is a part of a massive chain. When one link breaks, the entire structure can collapse. Hackers know this. They might target your smallest supplier or a port you use, then infiltrate your systems.
The 2017 Maersk case serves as the most significant reminder of this. It all started with compromised accounting software in Ukraine, but the incident ultimately shut down operations worldwide.
Ransomware:
This has become the go-to attack for cybercriminals targeting the industry. Hackers break into your systems, lock up all your data, and demand payment to release it.
While you’re deciding whether to pay, your trucks aren’t moving, your warehouses are down, and your customers are furious. The consequences are worse, as seen with the attacks on DP World Australia and Japan’s Nagoya Port, where their ports were stalled for days.
Compromise with Operational Technology (OT): Modern transportation and logistics heavily rely on OT to govern physical operations, such as engine management, navigation, and cargo handling.
The majority of their equipment isn’t built with strong security. Hackers can take control of these systems, causing your ships to deviate, shut down your terminals, or interfere with cargo handling.
Phishing and Social Engineering: Human error accounts for 95% of all attacks nowadays. Employees and crew members, who often work in high-stress environments, may be susceptible to social engineering tactics that encourage them to click on malicious websites, provide credentials, or download malware.
A single click on a malicious website or a shared password might grant hackers access to your entire network.
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Outdated Systems: Many logistics companies still rely on systems that are 10, 15, or even 20 years old. These outdated systems lack the capacity to withstand today’s cyber threats.
Operating these systems is the digital equivalent of leaving your front door unlocked, knowing that a small slip-up could allow criminals to enter.
Vulnerabilities with IoT & Connected Devices: Because of the rapid adoption of IoT devices in fleet management, cargo tracking, and warehouse automation, the attack surface has expanded.
If IoT endpoints are poorly managed, they are easy prey for hackers to exploit, allowing cybercriminals to steal sensitive data, gain access to networks, or even manipulate physical assets.
What Does a Cyber Insurance Policy Cover?
In industries such as travel, shipping, and logistics, a single cyberattack can bring operations to a halt. This could include delayed shipments, disrupted travel bookings and massive data theft. Here are the following things a typical cyber insurance policy for logistics covers:
Responses to Data Breaches
Whether it’s customer information, booking records, or sensitive cargo data, cyber insurance will cover the costs of investigating the breach, alerting affected persons, and protecting against identity theft.
For example, a travel booking platform suffers a data breach, revealing thousands of client credit card details.
Cyber insurance of the travel company will cover the forensic investigation and consumer notification, allowing the organisation to avoid costly penalties and litigation.
Cyber cover that runs as smoothly as your supply chain
Protect bookings, customer data, and operations with Mitigata’s comprehensive coverage and fast claims.
Business interruption
If a cyberattack forces your company to temporarily shut down operations, cyber insurance coverage will cover the loss of income. This is critical for businesses such as logistics and shipping, where delays can have a ripple effect across the supply chain.
For example, ransomware takes down a shipping company’s fleet management system, preventing it from tracking shipments. Cyber insurance protects income losses while systems are restored.
Ransomware and Cyberextortion
If cybercriminals lock down your systems or steal important data, cyber insurance will cover ransom payments (if legally permitted) as well as the expense of negotiating with the attackers.
For example, ransomware has locked a logistics company’s systems, and the attackers have demanded payment to re-establish access to the supply chain management platform. The policy covers both ransom and recovery costs.
Regulatory penalties
When personal information is compromised, regulatory fines and penalties may build up quickly. Cyber insurance for logistics and shipping helps cover these penalties while also ensuring compliance with regulations such as GDPR and FERPA.
For example, if a travel company mishandles consumer data following a breach, it could face a GDPR fine. In such cases, cyber insurance for a travel company helps cover these fines.
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Legal Fees
If your business faces a lawsuit following a cyberattack, legal defence costs are included in your coverage.
Example: A shipping company is sued by a partner due to an email phishing attack that led to a financial loss. Cyber insurance covers the legal fees associated with defending a case.
Reputation Repair
Cyberattacks often result in damaged reputation. Insurance can help cover the cost of public relations efforts to rebuild trust with customers, ensuring that your brand remains intact.
Example: After a data breach, a travel company hires a PR agency to handle the fallout. Cyber insurance covers the costs of this reputation management.
What Cyber Insurance Does Not Cover?
While cyber insurance for the logistics and shipping industry offers robust protection, there are some things it doesn’t cover. Knowing these exclusions is important to understand where your business may still be exposed:
Physical Damage to Property
Cyber insurance won’t cover physical damages like broken hardware or facilities. You’ll need separate property insurance for that.
Example: A shipping company’s warehouse gets flooded, damaging equipment. This wouldn’t be covered by cyber insurance but would require property insurance.
Stop hackers before they ground Your logistics business
Mitigata combines complete coverage, an exclusive monitoring console, and best-in-market pricing to keep you covered.
Pre-Existing Vulnerabilities
If your business knowingly leaves systems unpatched or vulnerable to attack, cyber insurance for logistics/shipping may not cover damages. Maintaining system security remains your responsibility.
Example: A logistics company’s software is vulnerable because it didn’t apply a critical update. If hackers exploit this, the insurance might not cover the breach.
Losses from Poor Business Decisions
Cyber insurance for a travel/logistics company won’t cover losses caused by bad business decisions or negligence, such as choosing a cheap or inadequate cybersecurity solution.
Example: A travel company decides to save costs by using a low-end security provider, which leads to a breach. The insurance won’t cover the financial losses caused by that decision.
Criminal Fines and Penalties
If your company is involved in criminal activity or malicious actions, cyber insurance will not cover fines or penalties related to those actions.
Example: If a logistics company is caught intentionally misusing customer data for profit, cyber insurance will not cover the resulting fines.
Unrelated Reputation Damage
Reputation repair coverage only applies to incidents directly caused by a cyber event. If your reputation is harmed by other factors, like poor customer service, cyber insurance won’t cover that.
Example: A travel company faces criticism for poor customer service, unrelated to a cyberattack. This won’t be covered under cyber insurance.
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Conclusion
Whether you’re in logistics, shipping or the travel industry, you manage countless risks daily. But there’s one that can shut down your entire operation in minutes: cyber attacks.
Every day without proper cyber protection is a gamble with your company’s future. One ransomware attack can cost millions in downtime, lost shipments, and damaged reputation.
Mitigata matches your specific needs and offers you the best policy at the best market rates.
Don’t wait until you’re explaining to customers why their cargo is stuck. Every delay gives cybercriminals more time to plan their attack.
Contact Mitigata for a cyber insurance consultation today!
