Facing a cyber crisis? We've got your back.
From data breach and ransomware claims to forensics, legal coordination, and recovery, Mitigata helps businesses move fast when cyber incidents get messy.
When everyone needs answers, we help build the response.
Our team coordinates claims, forensics, legal, PR, and recovery conversations so you don't have to chase everyone.
24x7 Availability
Report a cyber incident anytime through our round-the-clock response channel. Suspicious activity, ransomware, data leakage, or credential abuse, tell us early so the response can begin before the damage grows.
Quick Response
Our in-house claims team helps coordinate insurer notification, incident response, vendor engagement, evidence collection, and recovery steps so your team is not left guessing what to do next.
Expert Pod
Access a coordinated panel of privacy attorneys, breach coaches, forensic specialists, PR experts, incident responders, and security engineers with experience across industries.
Nine steps. One accountable claims pod.
From the first signal of compromise to legal action and recovery, we help coordinate the moving parts that usually make corporate cyber claims painful.
- Step01Credentials Breach
A data breach occurs through stolen credentials. The corporate network is compromised and customer data is stolen.
- Step02Insurer Notification
The cyber incident is notified to the insurer and an Incident Response Manager, or IRM, is engaged.
Insured costIRM engagement - Step03Crisis Response
The IRM triages the issue and engages legal counsel, digital forensics experts, and PR experts.
Insured costEngagement of approved vendors - Step04Data Breach
Digital forensic experts confirm that customer data has been exfiltrated, and the stolen data is found on the dark web.
Insured costDigital forensics and audit vendor - Step05Message Crafting
PR experts work with internal stakeholders to craft public messaging, customer communication, and official statements.
Insured costDigital forensics, audit vendor, and PR vendor - Step06Cyber Extortion
Malicious actors encrypt files or systems and demand payment for decryption, creating serious operational and data security risks.
Insured costDigital forensics and audit vendor - Step07Data Recovery
Stolen customer data is corrupted and must be rebuilt from backups. Ransomware negotiation may also be required. Digital forensic experts work with internal technology teams to rebuild the data.
Insured costDigital forensics and audit vendor - Step08Monitoring Offer
Twelve months of monitoring is offered, with replacement licences where required.
Example Customer data of up to 250,000 individuals is found for sale on the dark web.
Insured costMonitoring and replacement licences - Step09Legal Action
Legal proceedings are filed on behalf of data subjects. A privacy investigation also begins.
Insured costDefence, settlement costs, insurable fines, and penalties
The evidence pack insurers actually want.
Claims move faster when evidence is organised early. We help collect, structure, and present the documents insurers and response teams usually need.
Pulled from your Mitigata console so your team is not digging through inboxes for the latest policy PDF.
Reconstructed using SIEM logs, EDR telemetry, user activity, and response notes. Your team confirms the timestamps.
Prepared from the forensics output and added to the FNOL evidence appendix for insurer review.
DPDP notifications, RBI letters, customer communication, legal drafts, and counsel notes filed in the case folder.
Digital forensic findings, impacted systems, evidence of compromise, data exfiltration indicators, and recovery recommendations.
IRM costs, forensic vendor invoices, PR support, monitoring expenses, restoration costs, and approved response vendor bills.
The claim questions worth asking early.
Clear answers for the first few hours, before the claim becomes a paperwork festival.
- You can report a cyber incident to Mitigata by contacting our dedicated claims team through our hotline or online portal. We're available 24/7 to assist you in reporting and managing the incident promptly.
- When reporting a cyber incident, it's helpful to have details such as the nature of the incident, the date and time it occurred, any affected systems or data, and any relevant documentation or evidence. Our claims team will guide you through the process and ensure all necessary information is collected.
- The processing time for a cyber insurance claim with Mitigata can vary depending on the complexity of the incident and the documentation provided. Our claims team works diligently to process claims efficiently, keeping you informed of the progress every step of the way.
- Mitigata provides comprehensive support during the claims process, including expert guidance on incident response, coordination with forensic investigators and legal counsel, and assistance with communication and notification to stakeholders. We're committed to ensuring a smooth and efficient claims experience for our clients.
- No, your business will not be penalised for reporting a cyber incident to Mitigata. In fact, timely reporting of incidents is crucial for swift and effective incident response and can help mitigate potential damages. Mitigata is here to support you through the process and ensure your business receives the assistance it needs to recover and thrive.
- Usually yes, but we re-market at renewal across all 12 cyber carriers. Loss-loaded renewals are typically 35-60% higher, but we have moved clients with major claims to fresh capacity at flat or marginally up.